Privacy Policy
Last updated: July 2026
This website is operated by Doug Constable (“we”, “us”, “our”). We respect your privacy and handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and what you can do about it.
Who we are
Doug Constable is a business advisor and coach. We coordinate, guide and connect people with the right insolvency and advisory professionals. We are not a liquidator, trustee, lawyer or accountant, and we do not provide licensed financial, legal or investment advice.
What we collect
When you contact us, book a call, or download a guide, we may collect:
- Your name
- Your email address
- Your phone or mobile number
- Your location or time zone (so we know when to call)
- Any details you choose to share about your situation
We also collect basic technical information automatically, such as your device type, browser, and how you use the site (see “Cookies and tracking” below).
How we use your information
We use your information to:
- Respond to your enquiry and arrange a call or meeting
- Send you the guide or resource you requested
- Follow up with relevant information, updates or offers by email or SMS
- Match you with an appropriate professional where relevant
- Improve our website and services
You can opt out of our emails or SMS at any time using the unsubscribe link or by replying STOP, or by contacting us directly.
Cookies and tracking
We use cookies and similar technologies, including analytics and advertising pixels (such as the Meta Pixel and Google tools), to understand how people find and use the site and to measure and improve our advertising. You can control cookies through your browser settings. Some parts of the site may not work as intended if cookies are disabled.
Who we share it with
We do not sell your personal information. We may share it with:
- The insolvency or advisory professionals we connect you with, where relevant to your enquiry
- Trusted service providers who help us run our business, such as our CRM, email, SMS, booking and website providers
- Anyone we are required to share it with by law
Some providers may store data outside Australia. Where that happens, we take reasonable steps to ensure your information is handled consistently with this policy.
How we store and protect it
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. No system is completely secure, but we hold your details only as long as we need them for the purposes above or as required by law.
Access, correction and complaints
You can ask us to access or correct the personal information we hold about you, or ask us to delete it, by contacting us at the address below. If you have a concern about how we have handled your information, contact us first and we will work to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
Doug Constable
Email: help@dougconstable.com.au
Melbourne, VIC
We may update this policy from time to time. The current version will always be available on this page.